Shipping Policy
Shipping Policy
Thank you for shopping with SnorkCam. Below is everything you need to know about how and when your order will reach you.
Order Processing
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is confirmed. You'll receive a confirmation email when your order is placed, and a second email with tracking information once it ships.
Shipping Times & Destinations
We offer free worldwide shipping on every order. Estimated delivery times after dispatch:
- United States & Canada: 7–12 business days
- Europe & United Kingdom: 7–12 business days
- Australia & New Zealand: 9–14 business days
- Rest of the world: 10–18 business days
Delivery times are estimates and may vary due to customs, carrier delays, weather, or peak seasons.
Order Tracking
Once your order ships, you'll receive a tracking number by email. You can track your order any time on our Track Order page.
Customs, Duties & Taxes
Orders may be subject to import duties or taxes applied once the package reaches your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect or Incomplete Addresses
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to an incorrectly provided address. If you spot a mistake, contact us within 24 hours of ordering.
Lost or Delayed Packages
If your order hasn't arrived within the estimated time frame, please contact us and we'll help track it down right away.
Contact
Questions about your shipment? Email us at hello@getsnorkcam.com and we'll reply within 24 hours.